I have read the negative reviews of other stores, but I have to say that after looking for sofabeds for 3 months both at local and on line as far as New York,…and had a wonderful experience I wanted a wide seat cushion, and upon advice changed my mind from sofa bed to just a sofa, Colin the salesman was wonderful as was the salesgirl behind the desk, the sofa is absolutely gorgeous, it was delivered a week later as promised - my window was from 8 to 1:00 p.m. and they came a week later at exactly 10:00 a.m. professional and curteous. I only hope that the sofa withstands as well as the service that I received.
“I am extremely happy with my purchases at the Jennifer Convertibles I made from your Coram store. I dealt with Bill Schultz. He went out of his way to make sure everything was perfect. I purchased sofas from him before(in the Patchogue location). Bill is an excellent salesman and a great asset to your company. I will most happily recommend him and the rest of the staff there
Sandra B”—Sandra B., Holtsville NY
That’s one of their old slogans and they’re proud of it. “UPS Delivers”.
That slogan was intended to give businesspeople confidence when utilizing their services. Not just delivery but all of their logisitics expertise. They offer complicated tracking systems and resources so their clients don’t have to doubt that the shipped package will successfully land on the customer’s doorstep.
Billions of dollars of sophisticated technology, real time Internet tracking, all so that the package can land on the doorstep. Fully wrapped in cardboard, with tons of styrofoam peanuts, maybe even some plastic thrown in for good measure.
UPS didn’t pack it so we can’t blame them for the ungodly amount of styrofoam peanuts but they’re certainly not going to unpack it. And what happens if you’re not there when they arrive? They leave a note that they’ll be back another day. A typical UPS, FedEx, DHL delivery takes approx 20 seconds.
Then there is the pizza guy; he delivers. Brings the pizza right to my front door.
The mailman; he delivers too. Best relationship ever, he gets to drop off my mail at the front of the house without ever sharing a word.
I’ve decided that I never ever want to hear again that Jennifer Convertibles ”delivers”. We could charge a lot less if we delivered like UPS or the post office or the chinese food delivery guy.
We arrive, we wait up to 15 minutes if necessary, we collect a COD if necessary, we lift the piece off of the truck, we climb stairs sometimes incredibly narrow or steep, we unpack the most well-packed furniture in the industry, we assemble the product (which is no small task), we position the furniture in the room, we gather the garbage, we recycle the cardboard.
How in the world can we call this “delivery”? We need a new word.
Maybe we can call it “arrive-wait-collect-lift-climb-unpack-assemble-position-gather-recycle” which does sound like a bit of a mouthful.
The real challenge isn’t explaining what we do for our customers, it’s explaining the value of what we do.
Due to technology and the implementation of an efficient oversees supply chain; furniture prices have come down over the past 20 years. However, labor, gas and insurance have all gone up. Labor prices have doubled, while gasoline has gone up over 300%.
When you combine and consider the amount of assembly requried on our furniture; the distances that the truckers cover; and the physical labor of what our drivers do in one day, our delivery prices could be considered an extremely good value.
So the next time a customer asks, “Do you deliver?” You may want to try. ”Absolutlely NOT! The paper boy delivers. We deliver, assemble, and ensure you are satisfied”
Sleeper Specialist:You are going to need our custom-fitted sofabed sheets for your new sleeper. Since you told me it will only be used occassionally you will only need one set of sheets. Most people get two, I suggest you get at least one.
New Sofabed Owner:No thank you.
Sleeper Specialist:(with surprise) Do you already own Sofabed sheets?
New Sofabed Owner:Excuse me?
Sleeper Specialist:I'm sure you own plenty of fine linens, but do you own "SOFA bed sheets"?
New Sofabed Owner:No, but I don't need them.
Sleeper Specialist:Just so you know, the linens in your closet are made to fit a mattress that is 80" long and up to 15" thick. Those will never fit on a sofa bed mattress. Sofa bed mattresses are 72" long and about 5" thick. We have a special, you get a set of custom fitted sheets which comes with a top sheet, bottom sheet and 2 pillow cases, PLUS 2 visco memory foam pillows for only $99.99. Or you can get the sheets set for $69.99. Would you like the sheets with or without the pillows?
New Sofabed Owner:I'll take just the sheets. Thank you.
Jennifer Convertibles - Jennifer Convertibles is America’s largest sofa and sofabed specialist. For over 36 years, with stores from coast to coast, Jennifer has been striving to offer our consumer the best value in Home Furnishings.
Jennifer Convertibles is now stocking the more pieces to the “Harmony” Bedroom Collection with the addition of the chest. Looking for a new look to your bedroom…check out this collection at the Jennifer Convertibles nearest you. Jennifer Convertibles has the lowest “bottom-line” prices….GUARANTEED!
The “Harmony” bedroom collection uses a rich dark finish and straight-line design to create a sophisticated contemporary furniture collection that is sure to enhance the style of any bedroom decor. The dark brown finish is accented with a replicated subtle golden brown brushing that perfectly complements the rich contemporary design that fits flawlessly into your home. With the upholstered faux leather panel adorning the bed and mirror, this bedroom collection is the perfect addition to any comfortable environment. Create the bedroom of your dreams with the refreshing contemporary style of the “Harmony” bedroom collection.
Jennifer Convertibles offers the “Carmichael" Livignrom set which has a luxurious hand of top quality leathermatch with a subtle two-tone effect enhances the depth and vibrancy of the upholstery color.
This contemporary style features the look of sleek flared arms along with the comfort of boxed seat cushions and a tufted back that is perfect for any relaxing living room environment.
Whether you need fabric or leather; a sofa or sofabed….Jennifer Convertibles needs to be your first stop. You will be able to furnish your room with the upholstery you need PLUS get all of the tables, lamps, rugs and accessories at great savings!
Jennifer Convertibles…..Americas’ Sofa/Sofabed & Leather Specialist for 36 years.
We guarantee the absolute lowest, bottom-line prices on everything we offer. If you see something at another retailer, bring in the manufacturer and model and if it is a vendor we carry, you will get a better price, better guarantees and personalized service with one or our friendly, furniture professionals.
Come in today and let us help you decorate your home!
Jennifer Convertibles Latest Arrival.....the "Hampton"
Looking for a sofa that is a “little bit country”? Then check out the latest arrival to all Jennifer Convertibles showrooms called the “Hampton”. The “Hampton" is an over sized sofa upholstered in a tailored pinstripe with floral accent pillows. Not only is it a beautiful piece….but the price is unheard of. You will be able to redecorate your room in style and under budget.
Visit the Jennifer Convertibles showroom nearest you to take advantage of all of the Presidents Week Sales!
Slip into spring with a sofa from the Jennifer Convertibles Slipcover Selection.
Jennifer Convertibles Slipcover Selection is stylish, practical and most importantly comfortable. Sink into the comfort of the down-blend cushions at the end of the day and let the stress just melt away.
Indecisive? No problem. With hundreds of fabrics to select from in the Jennifer Convertibles Slipcover Selection, you can select one slipcover for your “Spring/Summer” look and another for your “Fall/Winter” look. And no matter what fabric you select, it can be protected against all food and beverage stains.
Jennifer Convertibles Slipcover Selection will fit perfectly into your lifestyle. Available as a Sofa, Sofabed with a 6.25” Dreamquest Mattress, Loveseat, Chair, Chaise…you can create the perfect room! And don’t forget, once you get the upholstery, we can coordinate the Tables, Lamps, Accessories & Rugs for convenient one-stop shopping!
Hurry, the Jennifer Convertibles Slipcover Sale ends on Monday, Februrary 21st!